PRIVACY
POLICY

Last updated: April 2026

1. Introduction

Major Events Agency ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect information when you visit our website majorevents.agency or contact us through our services.

We operate in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Slovak data protection legislation.

2. Who We Are

The data controller responsible for your personal data is:

Major Events Agency
Bratislava, Slovakia
Email: info@majorevents.agency
Phone: +421 948 312 538

3. What Data We Collect

We may collect the following categories of personal data:

• Contact information: first name, last name, email address, phone number
• Professional information: organisation name, job title, event type and location
• Communication data: content of messages and enquiries submitted through our contact form
• Technical data: IP address, browser type, pages visited and time spent on our website (collected via server logs)

4. How We Collect Your Data

We collect data in the following ways:

• When you submit an enquiry through our contact form
• When you contact us directly by email or phone
• Automatically through standard server logs when you visit our website

5. Why We Process Your Data (Legal Basis)

We process your personal data on the following legal grounds under GDPR:

• Legitimate interests (Art. 6(1)(f)): to respond to your enquiries and provide information about our services
• Contract performance (Art. 6(1)(b)): to fulfil our contractual obligations when you engage our services
• Consent (Art. 6(1)(a)): for any marketing communications, where you have explicitly opted in
• Legal obligation (Art. 6(1)(c)): where we are required to process data by applicable law

6. How We Use Your Data

We use the information we collect to:

• Respond to your enquiries and schedule discovery calls
• Provide, manage and improve our event management services
• Send relevant business communications related to your enquiry
• Maintain records for accounting and legal compliance purposes
• Analyse website performance and improve user experience

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Enquiry data: up to 2 years from the date of last contact, unless a business relationship is established
• Client data: for the duration of the business relationship and up to 10 years thereafter for legal and accounting purposes
• Website logs: up to 12 months

8. Data Sharing

We do not sell, trade or rent your personal data to third parties. We may share your data with:

• Service providers: trusted third parties who assist us in operating our website and delivering our services (e.g. email hosting, web hosting), under strict confidentiality obligations
• Professional advisors: lawyers, accountants and auditors, where required
• Legal authorities: where required by applicable law or court order

9. International Transfers

Your data is processed primarily within the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements, including Standard Contractual Clauses where applicable.

10. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your data where there is no legitimate reason for continued processing
• Right to restriction: request that we limit the processing of your data in certain circumstances
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@majorevents.agency. We will respond within 30 days.

11. Cookies

Our website uses only essential technical cookies required for the website to function correctly. We do not use tracking, analytics or advertising cookies. No third-party cookies are set without your consent.

12. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website is served over HTTPS (SSL/TLS encryption).

13. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Slovak supervisory authority:

Úrad na ochranu osobných údajov Slovenskej republiky
Hraničná 12, 820 07 Bratislava
dataprotection.gov.sk

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. We encourage you to review this page periodically.

15. Contact

For any questions or concerns regarding this Privacy Policy, please contact us:

Major Events Agency
Bratislava, Slovakia
info@majorevents.agency
+421 948 312 538